Orders
The Orders screen is designed for managing active and pending orders in real time. At the top of the page, the Filter Orders section allows users to select a Service Area, ensuring that only relevant orders are displayed. The number of Pending Orders is shown prominently, providing immediate visibility into workload and operational demand.
Users can control how many orders are displayed simultaneously by adjusting the Visible Orders setting. An Activate Sound toggle is also available, allowing audio notifications for new or pending orders to be enabled or disabled based on user preference.
Below the filters, orders are displayed as individual order cards. Each card clearly identifies the seat or table number along with the service area name. The elapsed time since the order was placed is shown in red, helping staff prioritize older or delayed orders. Each order card lists the ordered items with quantities and prices, followed by the Total Price, Tip, Payment Method, and a unique Order Public ID for reference.
At the bottom of each order card, action buttons allow users to process the order. The confirmation (checkmark) button is used to complete the order, while the cancel (X) button is used to reject or remove it. These controls enable fast, efficient handling of orders directly from the main Orders screen, supporting high-volume service environments.