Service Groups
The Service Groups screen is used to organize seating, areas, and staff assignments within a selected service area. This functionality helps structure how service is managed, such as assigning users to specific zones or seat groups in a venue.
At the top of the page, you must first select a service area from the dropdown menu. Once a service area is selected, you can then choose a specific service group associated with that area. These selections determine which seat groups and users are displayed below.
The Seatgroups section displays all seat groups linked to the selected service group. If no seat groups are assigned, a message will indicate that none are found. You can add new seat groups by clicking the add (plus) icon in this section, or edit existing ones using the edit icon. Changes made here affect how seating is structured and managed during service.
The Users section shows the users assigned to the selected service group. This typically includes staff members responsible for that area, such as servers or attendants. You can add users to the service group using the add icon, making them available for assignments within that service area. If no users are currently assigned, the list will indicate that no users are found.
Both sections support searching and pagination, allowing you to efficiently manage large numbers of seat groups or users. Any changes made within the Service Groups screen are saved immediately and take effect across the system, ensuring that service areas, seating, and staff assignments remain organized and up to date.